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This website is owned and operated by Mekong Re.

Introduction

This privacy policy describes how we, Mekong Re obtain, store, and use your personal information when you use or interact with our website, or where we otherwise collect your personal information.

This Privacy Policy is effective from January 2023 and conforms to the Data Protection Act 2018.

This Privacy Policy outlines how we obtain, store, and use your personal information. It provides a general overview only and must be read in conjunction with our Cookie Policy.

Mekong Re is committed to safeguarding the privacy of its website visitors and service users; this policy explains how your personal data is handled.

Mekong Re will ask you to consent to the use of cookies in accordance with the terms of this policy.

This website incorporates privacy controls which affect how your personal data is processed.

How we use your personal data

In this Section we have set out:

  1. the general categories of personal data that we may process;
  2. the purposes for which we may process personal data; and
  3. the legal bases of the processing
The Data, Purpose of Processing and Legal Basis

Mekong Re may process data about your use of the website and services. The usage data may include your geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is an analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is legitimate interests, namely for monitoring and improving the website and the user experience.

On the submission of CVs via our website, Mekong Re may process your profile data including your name, address, telephone number, email address, current salary, educational details, and employment details. The legal basis for this processing is consent.

Mekong Re may process information contained in any job application enquiry you submit to us on the careers page. The enquiry data may be processed. The legal basis for this processing is consent.

Mekong Re may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. The website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

Your personal data will be strictly kept within Mekong Re’s HR Department and with the person/s recruiting for that particular role. We will not disclose your personal data to any person not directly associated with the role you are applying for within MNK Re unless you have given permission for this to happen.

In addition to the specific disclosures of personal data set out in this Section, Mekong Re may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Retaining and deleting personal data

This Section sets out Mekong Re’s data retention policies and procedure, which are designed to help ensure that compliance with legal obligations in relation to the retention and deletion of personal data. Personal data that is processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Mekong Re will retain and delete your personal data as follows:

(a) Personal data will be retained for a maximum of 2 years following your application, at the end of which period it will be deleted from the systems.

Notwithstanding the other provisions of this Section, Mekong Re may retain your personal data where such retention is necessary for compliance with a legal obligation to which Mekong Re is subject, or in order to protect your vital interests or the vital interests of another natural person.

International Transfer of Data

The MNK Group is a UK-based business subject to the Data Protection Act 2018. Mekong Re may transfer personal data to or from other countries (including European countries).

The EU GDPR adequacy decision means that data can continue to flow from the EEA.

Mekong Re may need to transfer your data to insurance market participants or their affiliates or sub-contractors which are located outside of the European Economic Area (EEA). Those transfers will always be made in compliance with the Data Protection Act 2018 by including relevant safeguard in place for example the standard EU model clauses between Mekong Re and the recipient.

Amendments

Mekong Re may update this policy from time to time by publishing a new version on the website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

You have the right to confirmation as to whether Mekong Re processes your personal data and where we do, access to the personal data together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, Mekong Re will supply to you a copy of your personal data.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are; you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data.

However, Mekong Re will only otherwise process it with your consent; for the establishment, exercise, or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

To the extent that the legal basis for Mekong Re processing your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us.

Concerns

If you have any concerns with the way in which we are gathering or using your personal data, please communicate any concerns with us.

You can contact Mekong Re:

  1. by post, using the postal address published on our website
  2. by telephone, on the contact number published on the website
  3. by email, using the email address published on our website
Notification of changes to this policy

We may update this policy from time to time by publishing a new version to our website. You should check this page occasionally to ensure you are happy with any changes to this policy. If you have any questions about this privacy policy or concerns about the way Mekong Re uses personal data, please contact us.